How It Works

Every custom pet memorial keepsake is handmade with love. Each product follows its own simple custom process. Please read the steps below for the item you choose, and prepare your pet photos and information in advance.

Wool Felt Pet Keepsakes (Full-body Figurine & Photo Frame)

Select your preferred options when placing your order
Send clear photos of your pet (front, side, full-body shots preferred)
We start making your felt piece and send progress photos for you to check
Review the sample photos and request revisions if needed
Final confirmation and safe delivery to your doorstep

3D Printed Full-body Pet Figurine

Select your preferred options when placing your order
Send clear photos or short videos of your pet
We create the 3D model and keep you updated during production
Check preview photos and ask for adjustments if you are not satisfied
Final confirmation and safe delivery to your doorstep

Polymer Clay Full-body Pet Figurine

Select your preferred options when placing your order
Send clear photos of your pet (front, side, full-body shots preferred)
We start production and send progress photos for you to check
Review sample photos and request revisions if needed
Final confirmation and safe delivery to your doorstep

Print or Print + Hand-Painted Oil Painting Frame

Select your preferred options when placing your order
Send clear front-facing photos of your pet for accurate restoration
Our artist creates a digital draft for your review and approval
Production begins:
- Print Only: Artwork is printed, checked, and prepared for shipping.
- Print + Hand-Painted: Print is enhanced with hand-painted details, then left to dry before final quality check.
Safely packed and shipped worldwide; production video included.

3D Acrylic Photo Frame

Select your preferred options when placing your order
Send multi-angle clear pet photos or short videos: front face, side profile and full-body shot for higher restoration accuracy
Our painters start layered acrylic artwork production and send WIP progress photos for your real-time check
Preview finished portrait photo and apply free revisions for any unsatisfied details
Final packing with protective carton and safe worldwide delivery to your address, attached with exclusive artwork making process video

Others Custom Pet Memorial Items

Select your preferred options when placing your order
Send the required pet photos (multiple photos for multi-photo paw design), pet name, birth date and passing date
We prepare your custom artwork for confirmation
Check preview and request changes if needed
Carefully packed and shipped worldwide

Important Photo Guidelines

Please send original, high-resolution clear photos. Avoid small, compressed blurry images. For multi-photo designs, prepare all required photos in advance. Sharp, well-lit photos help us capture your pet’s unique features perfectly.